Deliveries & returns
BUY WITH COMPLETE PEACE OF MIND.
NEW 2014.. Shop4bikers offers shipment to
Netherlands, Belgium, Italy, Finland, Sweden, Ireland, Malta, Spain, Sweden, Portugal .. more to be confirmed..
Royal Mail service small packet £5.50 or large packet £12.00
If you are unhappy with any item you receive from us we offer a no quibble return & refund policy.
Items must be returned within 14 days of receipt.
We require notification by e mail through the contact page or call 01246 472758.
They must be unused, unworn, and with all tags, tickets etc. still attached.
If you have received a faulty item, or it is not the size you ordered, we will also refund your return postage
The cost of returning items which do not fall into the above categories will be the buyers responsibility ALL returns must be sent by RECORDED signed for delivery.
Returns must include a note of your contact details, the product ordered, your name & address & reason for the items return-without this we cannot speedily process your return.
PLEASE NOTE All goods that have been returned simply because you have "changed your mind" we will refund the value of the goods not the orginal postage charge.
Securit GB Ltd can ship items outside mainland UK please contact our sales team for a quotation for the additional postage costs & lead times.
Call +44 1246 472758 or fill in the contact form.
Delivery lead times
All goods will be despatched between 1- 4 Working Days
If the item is out of stock we will contact you and offer a full refund or an estimated date for delivery.
Any problems or questions please call (01246) 472758 or fill in the contact page form.
Securit GB Ltd wants to supply you the best quaility service at affordable prices. If occasionally we get things wrong or the item you receive is not quite what you hoped,please accept our apologies. If we could do a better job of describing the item, please let us know via the Contact Us form or call Caroline Moore (Director) 01246 472758).
DELIVERY & RETURNS POLICY
Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.
You can cancel undelivered orders up to the day before despatch (the day of despatch is taken to be the day we send you an email to confirm despatch) - after that please follow the returns policies. When you return an item to Securit GB Ltd / Shop4bikers, it is important to us that you return it unused in its original condition, with all tags attached and the item returned is protected on its journey back with the inner and outer box we used to send it to you.
RETURNS - Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 14 days of receipt.
Subject to the following conditions:
You can return faulty goods but only if there is evidence that they have been faulty due to being damaged in transit or during manufacture. All goods are checked by our suppliers and Securit GB Ltd however things can be missed. To return faulty goods we must be informed with 7 days of dispatch and the goods returned to our address. We will then check the goods and forward a letter explaining our findings. In some situations we cannot offer a refund if the goods have been incorrectly used or returned in poorly package condition.
Securit Gb Ltd are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.
Amphibious Softseat and Bags
This product range has a 12 months guarnatee. However, if the product is modified or damaged the guarnatee is void.
Please contact our sales team first with your problems and we can resolve it via returning the item or sending a replacement.